Privacy Policy

Who we are

Laura Lea’s Herbal Teas, LLC (collectively referred to in this Privacy Statement as “we,” “us,” or “Laura Lea’s Herbal Teas, LLC”) recognize the importance of protecting the privacy of all information provided by users of our websites, and recipients of our email newsletters, and all of our customers. We created this policy with a fundamental respect for our users’ right to privacy and to guide our relationships with our customers and subscribers. This privacy statement discloses the privacy practices for all products sold by Laura Lea’s Herbal Teas, LLC. A current list of products and information about herbal teas can be found at https://lauraleasherbalteas.com.

What personal data we collect and why we collect it

Laura Lea’s Herbal Teas, LLC collects information from our website users, email subscribers, and customers. Below, we will describe the type of information we collect and how we use it to provide better services to our customers.

Analytics may be used to determine which products and information is of interest. The website records the number of unique hits each page receives and how long the page is opened for.

Additionally, You may provide us with information in several ways, including:

Registering: When you choose to sign up for newsletters, sign up for an account.

Using our Products: When you purchase products, place an order, or create a shopping cart.

Transactions with the Services: When you submit an opinion or comment on products, contact us.

Promotions: From time to time, we may offer promotions, for which we need Personal Information to administer.

You can request to have your account and data deleted at: accounts@lauraleasherbalteas.com after pending orders have been fulfilled.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What decision making and/or profiling we do with user data

We use personal information about you in connection with the following purposes:

To Enhance the Services: We use the information we collect to provide a better shopping experience and provide better information about our products.

Transactions: We use your Personal Information to process your transactions, to send you confirmations, to respond to your requests, and for any related communications.

Marketing: We use the information we have to improve our advertising systems so we can show you relevant interest-based advertising and measure the effectiveness and reach of advertisements and services. We may use your Personal Information for other marketing and market research purposes to learn more about our users. You may opt out of our use of your Personal Information for marketing, market research, or direct marketing purposes at any time by sending a rights request as set forth in the “Your Rights” section below. Occasionally, comments may be anonymized and used in marketing materials.

To Communicate with You: We use your information to communicate with you about your purchase orders, or to send you marketing communications. We also use your information to respond to you when you contact us.

Other Reasons: We may use and collect Personal Information for other legitimate purposes associated with protecting your interests, our interests and those of third parties, including, keeping our services safe and secure, complying with the law, and when obtaining professional advice (for example, from lawyers).

How long we retain your data

Your account form data is held by Laura Lea’s Herbal Teas, LLC is held as long as your account remains active. An account which remains inactive for 5 years will be deleted. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (excluding purchases), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

To Enhance Our Services: We may share your information with third parties who provide services on our behalf to help with our business activities, such as advertising, authentication services, email service providers, data analyzers, and business intelligence providers for the purpose of enhancing our products and services. These companies are authorized to use your personal information only as necessary to provide these services to us. These third parties currently may include: 

Visitor comments may be checked through an automated spam detection service.

How we protect your data & securtity

We use reasonable precautions to protect our users’ personal information and to store it securely. Sensitive information that is transmitted to us online (such as a credit card number) is 128-bit encrypted and is transmitted to us securely. In addition, access to all of our users’ information, not just the sensitive information mentioned above, is restricted.

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